Frequently Asked Questions

What materials do you use?

All our pieces are crafted from high-quality metals including brass, copper, and steel, finished with precision to achieve an authentic steampunk aesthetic.

Do you accept custom orders?

Yes! We love bringing unique ideas to life. Please contact us via the Contact Us page to discuss your custom order.

How long does shipping take?

We ship worldwide. Delivery typically takes 7–15 business days depending on your location. Tracking information will be provided once your order is dispatched.

What is your return policy?

We accept returns within 14 days of delivery for items in their original condition. Please contact us to initiate a return.

Are the products handmade?

Yes, every piece is handcrafted in our studio. Minor variations in finish and detail are a natural part of the handmade process and add to each item's uniqueness.